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We make the phone call for you.
€14.99 for one call. We call in English. We tell you what they said.
Some phone calls only work in English. If that stops you making the call, we make it instead. You tell us who to ring and why. One of our people rings them, and then we email you what happened.
- 35 languages Ukrainian, Russian, Romanian, Polish, Arabic, Georgian and more
- One fixed price €14.99 per call, paid online
- Real people Our own team, not a machine
- Your details stay private Used only to make your call
How it works
- You tell us who to ring. The name of the place, and what you need. Write it in your own language.
- You pay €14.99. On this page, by card. No waiting for a price.
- One of our people rings them. They speak English and explain what you need.
- We email you what happened. What was said, and what you need to do next.
When we call, and when you can order
We make calls Monday to Friday, 09:00 to 17:00, Irish time.
You can send an order every day from 07:00 to 19:00. If you order outside calling hours, we start on the next working morning.
What people ask us to do
Any organisation that answers the phone in English. These are the calls people ask for most.
- A school Tell them your child is sick, or ask about a letter you got.
- A hospital or a GP Move an appointment, cancel one, or ask for an interpreter on the day.
- A council office Ask what happened to your application, or what they still need.
- A landlord or letting agent Report a repair, or ask about your deposit.
- An electricity or gas company Ask about a bill, or give them a meter reading.
- An employer or an agency Ask about your hours, your payslip, or a form they sent.
- A dentist or a clinic Book, move or cancel an appointment.
- A government office Ask about a letter, a reference number, or an appointment.
How much it costs — €14.99
This is included
- One phone call to the place you name
- A person who speaks your language and English
- Up to three tries if nobody answers
- A written note by email of what was said
- Your letter or document read before the call, if you upload one
This is not included
- Arguing or negotiating on your behalf
- Medical, legal or financial advice
- Answering clinical or legal questions for you
- Calls to premium-rate numbers
- Calls outside Ireland and the UK
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